How to Get to Taikoo Hui

Address: 383 Tianhe Road, Guangzhou Opening hours: 10am to 10pm

Car: access to main roads of Tianhe Dist. Metro: connected to Metro Line 3
Taxi: waiting area at north entrance Bus: connected to BRT Station

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Home >Members


Taikoo Hui Elites Club

Member Manual


Taikoo Hui Elites Club is offering you a package of exclusive shopping privileges, selective gifts, thematic events and thoughtful services, may you enjoy a unique lifestyle shopping experience at Taikoo Hui.

Membership Tiers

Membership Tiers

Membership of Taikoo Hui Elites Club has a total of 3 tiers on basis of spending amount – JOY, PREMIUM and LUXE. Members of different tiers may enjoy the corresponding rewards once the membership is activated. Membership is valid from the activation date to the last day of the twelfth month.
JOY:Daily accumulative spending of RMB5,000 or monthly accumulative spending of RMB8,000 for admission; yearly accumulative spending of RMB30,000 before the expiry date of membership for one-year extension.
PREMIUM:Daily accumulative spending of RMB20,000 or monthly accumulative spending of RMB30,000 for admission; yearly accumulative spending of RMB100,000 before the expiry date of membership for one-year extension.
LUXE:Daily accumulative spending of RMB100,000 or monthly accumulative spending of RMB150,000 for admission; yearly accumulative spending of RMB500,000 before the expiry date of membership for one-year extension.

Note: Only electronic payments are eligible.

Member Tags

Taikoo Hui Elites Club has a total of 8 member tags on basis of spending preferences which are in line with different tenant categories of Taikoo Hui Shopping Mall. Customers applying for JOY membership can choose 1 tag and enjoy extra rewards of this tag; those applying for PREMIUM, can choose 2 tags; while for LUXE, 3 tags. During membership period, upon completion of various designated tasks, members could obtain other tags. Types of tasks include Spending Task (spending at designated tenants), Redemption Task (gift redemption with points), Activity Task (participation in designated events). Members could know about details of tasks via Taikoo Hui official WeChat Service Account. Whatever type of task, the member could obtain a tag and enjoy the extra rewards of this tag as long as 3 tasks are completed. More tags, more rewards!
For example, a LUXE member selects 3 tags - “Fashion Stylist”, “Dresser” and “Jewellery Collector” upon registration and accordingly could enjoy the extra rewards of these 3 tags. During his/her membership period, if the member would like to enjoy the extra rewards of “IT Geek”, he/she could obtain the tag “IT Geek” either with 3 purchases at the designated tenants related to “IT Geek”, or with 2 electronic products redeemed with points and participation in an event remarked with the tag “IT Geek”.

Membership Application

With designated spending amount within specific period by electronic payment (accumulative spending is allowed), customers are eligible to join the Taikoo Hui Elites Club. Kindly present the original sales receipts together with electronic payment slips at Customer Service Center (opening hours: 10 am – 10 pm) for registration.
* Electronic payment slips
 Payment via Bank Cards: electronic payment cards together with POS receipts are required.
 WeChat Pay: WeChat Pay receipts are required.
 Alipay: Alipay receipts are required.

Membership Points

Members could earn 1 point for every RMB 1 spent. Membership points could be accumulated with every spending of RMB 200 or above by electronic payment at Taikoo Hui Shopping Mall and eligible spending does not include any fraction of RMB 1. Members could earn multiple points with payments made at designated tenants in specified period (accumulated spending for admission for is excluded). Members could redeem membership rewards with eligible points.
* Electronic payment slips
 Payment via Bank Cards: electronic payment cards together with POS receipts are required.
 WeChat Pay: WeChat Pay receipts are required.
 Alipay: Alipay receipts are required.

Membership Rewards

During their membership period, members could enjoy the below rewards for free or redeem the below rewards with points at the designated locations: :

Rewards Details

1.Gift Redemption: Redeem a great selection of gifts and vouchers with membership points, such as limited edition items, latest items, tailor-made items, cash vouchers, etc.; the gift redemption will be updated at regular intervals and subject to the Redemption List for Members.
2.Exclusive Shopping Privileges: Enjoy shopping and dining privileges offered by participating tenants of Taikoo Hui Shopping Mall by presenting Taikoo Hui membership card. Latest news shall be subject to the Exclusive Offers for Members.
3.Birthday Surprise: Enjoy selective birthday offers during the birthday month by presenting Taikoo Hui e-coupons.
4.Festive Party: Receive member-only invitations to various parties (e.g. Christmas Eve Party, Count-down Party, etc).
5.Tailor-made Workshop: Receive member-only invitations to various workshops (e.g. Flowers Decoration Workshop, Makeup Class, Workout with Yoga, etc).
6.Pre-order: Receive member-only invitations to New Collections Previews/Pre-orders (e.g. preview, pre-order of new collection or limited edition items).
7.E-newsletter: Receive news on latest rewards, promotions of Taikoo Hui and/or its tenants.
8.Free Valet Parking: Enjoy free parking and free valet service by presenting Taikoo Hui membership car sticker.
9.Leatherware Maintenance: Receive a certain value voucher of leatherware maintenance every year.
10.Personal Stylist: Receive a certain value voucher of personal stylist every year.
11.Dining Fast Pass: Enjoy dining with fast pass at designated food & beverage tenants by presenting Taikoo Hui membership card.
12.Car Beauty: Receive a certain value voucher of car beauty every year.
13.Gala Dinner: Receive member-only invitations to various gala dinners / wine tastings (e.g. Gala Dinner prepared by Star Chef, Cocktail Party, etc).
14.Supercar Trial Run: Receive member-only invitations to various supercar trial runs.